In high-stress environments, clear and confident communication can mean the difference between order and chaos. This workshop is designed to equip company officers with the skills needed to communicate effectively under pressure—whether on the fireground, during emergency medical calls, or in challenging personnel situations. Attendees will explore strategies for delivering concise messages, managing stress responses, listening actively, and maintaining control of the narrative in rapidly evolving situations. Real-world scenarios and role-playing exercises will help reinforce key concepts. Walk away with practical tools to enhance leadership presence, improve crew performance, and build trust—even when the heat is on.