PART 1

When a Mayday is declared, every second—and every decision—counts. This workshop will offer chief officers a deep-dive analysis into a real-world Mayday incident, focusing on the critical role of incident command during high-stakes, high-stress events. Attendees will walk through the timeline of the incident, examining command decisions, communication challenges, resource management, and post-incident accountability. It will highlight lessons learned, best practices for Mayday preparedness, and the importance of training, policy, and command discipline. Whether you’re reviewing your department’s Mayday procedures or preparing your command staff for the unthinkable, this workshop provides strategic insight into leading when it matters most.